1. Introduction
RK House Maid Service Agency ("we", "our", "us") is committed to protecting the privacy and security of our clients, domestic helpers, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information.
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2. Information We Collect
We may collect the following personal information:
From Clients:
Name, contact number, email address
Address for maid placement
Service preferences (e.g., Cook, Babysitter, Patient Care, etc.)
Feedback or reviews
From Domestic Helpers:
Full name, age, contact info
ID proof, police verification documents
Work experience and job preferences
Photos (for profile use only, if permitted)
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3. How We Use Your Information
We use the information to:
Match clients with suitable helpers
Communicate via call, SMS, email, or WhatsApp
Maintain service records and safety logs
Improve our services and resolve complaints
Fulfill legal requirements (e.g., verification)
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4. Data Sharing & Third Parties
We do not sell or rent your data. We only share information when:
Required by law or police/legal authorities
Helping match a domestic helper to a client (only necessary info shared)
Using tools like Google Forms, WhatsApp, or Email to communicate
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5. Data Security
We take appropriate steps to protect your information:
Data stored securely on trusted platforms
Access limited to authorized team members only
Regular backups and security checks
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6. Your Rights
You have the right to:
Access or update your personal data
Request deletion of your data
Withdraw consent for communication anytime
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7. Contact Us
If you have any questions about this policy or your data:
📞 Phone / WhatsApp: +91 9820528164
📧 Email: rkhousemaidservice@gmail.com
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8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date.
Copyright © 2021 RK house maid service agency - All Rights Reserved.
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